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District Parts & Service Manager in Chicago, IL at Kia Motors America

Date Posted: 11/27/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/27/2018

Job Description

SUMMARY:

Ensure the dealer service department management provides competent, quality service that will enhance customer perception of product, the dealer and ownership experience and maximize their repeat purchase intent.  Assist dealer in marketing Kia products and parts/accessory sales.  Act as a business consultant in developing profitability and value of franchise.

 MAJOR RESPONSIBILITIES:
  • Manages and directs all District Service activities in accordance with KMA corporate and regional policies and procedures.
  • Manages and directs all District Parts activities in accordance with KMA corporate and regional policies and procedures.
  • Manages and directs all District Warranty activities in accordance with KMA corporate and regional policies and procedures.
  • Manages and directs all District Service Training, including limited technical assistance, activities in accordance with KMA corporate and regional policies and procedures.
  • Manages and directs all District Quality and Consumer Affairs activities in accordance with KMA corporate and regional policies and procedures.
QUALIFICATIONS:

Education:
  • Bachelors Degree or equivalent work experience.
Overall Related Experience:
  • Specialized OEM vocational or technical training.
  • Wholesale and retail dealership experience desirable.
  • Business consulting.
Directly Related Experience:
  • Demonstrated evidence of technical aptitude, either via formal education or hands-on automotive experience.
  • Ability to negotiate and resolve owner concerns consistent with KMA policies/procedures.
Skills:
  • Working knowledge of personal computers and Microsoft software.
  • Excellent verbal and written communications skills.
  • Maintain a valid driver’s license and responsible driving record.

KIA MOTORS AMERICA is a dynamic company that is ideal for professionals who seek to accelerate their careers. Based in one of the nation’s most desirable communities in Southern California. Our outstanding benefits package includes 100% paid health insurance, 401(k) plan, plus much more. EOE M/F/D/V. For more information about Kia, please visit our website at http://www.kia.com/